Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

27 jobs found  |  Page 1 of 6

  1. Guest Service Agent (Gsa)

    Provide friendly, professional reception and guest support onboard, handling inquiries, bookings, complaints, and coordinating with departments to ensure excellent service and recordkeeping.

    November 12, 2025 - Security Wofsg - English

  2. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    November 12, 2025 - People Conquest - English

  3. Guest Relations Officer

    Join a leading cruise line as a Guest Relations Officer performing reception and guest services, handling check-ins, inquiries, conflict resolution, and providing luxury guest support on six-month rotations.

    November 11, 2025 - Faststream Recruitment - English

  4. Guest Service Ambassador

    Provide friendly, efficient guest reception and support onboard: check-in/out, resolve account queries, assist during embarkation, handle enquiries and documentation to ensure guest satisfaction.

    November 11, 2025 - BSM Cruise Services - English

  5. International Guest Services Associate

    Provide front-desk guest services onboard, handling inquiries, financial transactions, night duties, and German-language translation for international guests while supporting the Global Guest program and loyalty initiatives.

    November 11, 2025 - Holland America Line - English