Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

29 jobs found  |  Page 1 of 6

  1. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    March 23, 2026 - People Conquest - English

  2. Guest Relation Host (m|f|x)

    Host guests across shipboard public areas, assist front office and excursions, and coordinate day and evening entertainment and social programmes while providing guest information and support.

    March 18, 2026 - A-ROSA Reederei GmbH - English

  3. Front Office Agent (m|f|x)

    Operate shipboard reception handling guest inquiries, check-in/out, billing and daily closings; manage emergency desk, coordinate housekeeping, process repair orders, and perform nighttime security patrols.

    March 18, 2026 - A-ROSA Reederei GmbH - English

  4. Hotel Administrative Assistant

    Provide friendly, efficient front-of-house and administrative support to ensure personalized guest service, handle enquiries, and contribute to total guest satisfaction onboard.

    March 17, 2026 - Royal Caribbean Group - English

  5. Guest Services Officer (Cruise)

    Provide front-line guest reception, account management, transactions, and information onboard; resolve issues courteously, operate reservation systems, and support safety drills while ensuring exceptional guest satisfaction.

    March 17, 2026 - Navis Consulting - English